Disability, Equality and Dementia Awareness for Taxi and Private Hire Drivers
Disability, Equality and Dementia Awareness
for Taxi and Private Hire Drivers
This course is suitable for all licensed private hire and hackney carriage drivers, from complete beginner to expert.
The course will demonstrate the importance of understanding the wide variety of customer needs. It will help you to provide excellent customer service in all situations, to keep yourself and your passengers safe at all times, and it will protect your business from serious and damaging allegations of discrimination.
Delivered by experts in the trade and equality law, this course is designed specifically for taxi and private hire drivers.
Don’t put your business and earnings at risk. Learn how to assist all customers, build your business and ensure consistent repeat bookings.
This course can be completed in between 2 and 3 hrs but you can also log in and out as many times as you like and save progress as you go. This means you can complete the course in your time.
Following completion you will receive an electronic certificate and course summary material.
This system will allow you to complete this course and to access other courses provided by Unified Transport Systems.
You can customise your account, track your progress, speak directly to course tutors and other learners, and earn rewards and discounts for completing training.
Welcome to the Unified family!
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