This e-learning course is suitable for all licensed private hire and hackney carriage drivers, from complete beginner to expert.

The course offers drivers the chance to learn more about dementia, the impact this disease may have on the way transport functions and ways to make sure customers, families and carers are assisted correctly when necessary. The course demonstrates the importance of understanding the wide variety of customer needs and will help you to provide excellent customer service in all situations.

Delivered by experts in the trade and equality law, this course is designed specifically for taxi and private hire drivers.

This course can be completed in between 15 and 25 minutes but you can also log in and out as many times as you like and save progress as you go. This means you can complete the course in your time.

Following completion you will receive an electronic certificate and additonal information by email.

To access this course, please purchase using the button ‘Order this course now’

*Please note* Course access is not immediate. You will be sent full details by email of how to access the Unified learning system within 24 hours of making your order.

The Unified learning system will allow you to complete this course and to access other courses provided by Unified Transport Systems.

You can customise your account, track your progress, speak directly to course tutors and other learners.

Welcome to the Unified family.