Please note! - Access to e-learning courses

All of our e-learning courses are accessed through our bespoke learning system. After placing your order you will be sent full details by email of how to access the course.

Driver Safety, Data Protection and Reporting Incidents


This course could be called ‘How to use in-vehicle CCTV legally’. It is that, but it is also much more, taking you through the ins and outs of data protection, privacy and keeping safe whilst out on the road.

Out of stock

Course description and access

Next Course Date: 31 August 2023

Time: 10am – 1pm

Location: Online Classroom

Driver safety is critical to the creation of a safe, sustainable transport system. Driver well-being is one of the three main tenets of Unified’s philosophy. The knowledge learned on this course can  be applied to wide range of incidents and is relevant for all professional drivers, not only taxi or private hire drivers.

This online classroom course guides professional drivers in the correct way to report a range of issues affecting driver safety and well-being, such as road traffic accidents, fare disputes, dangerous driving, customer service issues, abuse, allegations and criminal damage. The course explains how reporting correctly will ensure matters are properly and fully investigated by the relevant authorities.

We cover in detail what data protection and GDPR mean for your business, and the things you must do as a business to make sure you are protecting yourself and the privacy of your customers.

For those working in high risk environments, such as non-emergency patient transport and private ambulance services, we cover specific healthcare industry requirements such as patient confidentiality and the Data Security and Protection Toolkit.

The course includes practical guidance on how to create all the necessary paperwork to support the correct use of CCTV for business and evidential purposes, and we provide example templates for all the documentation you will need to ensure you are operating legally and safely.

The course finishes with expert advice on how to effectively report incidents, including how to make notes that can used in evidence, how to write a witness statement, and how to follow up complaints to make sure they are being investigated correctly.

The course is delivered online via video meeting technology and is 3 hours long.

This course is a 3 hour online webinar.

If you are interested in running this course for your company, local authority or a group, please email and we will be happy to discuss options.

To access this course, please purchase using the link ‘Order this course now’. Once enrolled you will be sent details of the online training event including how to access the training.

We use video conferencing services to host our online events. You may need to download an app to your device or computer in order to use these video conferencing services. You will be sent full details of which service we are using when you book the course. All of the services we use are compatible with smartphones, tablets, laptop and desktop devices.

Please note that all of our classroom based courses (online or face to face) are subject to cancellation or re-scheduling. Please see section 16 of our terms and conditions here for full details of what will happen if a course is cancelled or rescheduled. We understand that cancellations can be extremely annoying and we usually only re-schedule where there are just not enough candidates on a course to make the learning valuable for all.

Additional information

Course type

Online Classroom

Course duration

3 Hours


e-certificate provided upon succesful completion of the course

Certificate duration

Three (3) years


All supporting documentation to help make sure you are using CCTV correctly and legally.

Artwork for your own branded CCTV window stickers (our design with your logo added).

Next Available Course Date

25 September 2024, 10am – 1pm

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